Refund Policy
When you can get your money back, and how to ask for it.
Last updated: 18 September 2026
1. Digital software licenses
A LynkSPhere purchase is a license for digital software that is delivered to your vehicle as soon as it is activated and installed.
2. Right of withdrawal
You may request a refund within [14] days of purchase, provided the license has not yet been activated and installed on a vehicle. By asking us to activate and install the software within that period, you agree that delivery begins immediately and that your right of withdrawal ends once installation is complete. [ADJUST TO YOUR JURISDICTION AND YOUR PAYMENT PROVIDER'S RULES.]
3. If installation does not work
If the software cannot be installed on your supported vehicle and we cannot resolve it with you, we refund the full purchase price. Please contact us first — most installation problems are solved quickly; see our troubleshooting section.
4. What is not refundable
- Licenses that have been activated and installed and are working as described.
- Third-party applications, accounts and subscriptions — these are not sold by LynkSPhere.
- Changes made by a vehicle manufacturer after purchase that are outside our control, where we provide a fix or a workaround within a reasonable time.
5. How to request a refund
Send your order details and the reason to support@lynksphere.net. We respond within [5] business days. Approved refunds are returned via the original payment method within [10] business days.